Returns & Exchanges

At Boozyshop, we want you to be completely satisfied with your Essence makeup purchase. If you are not happy with your order, you can return unopened and unused products within 14 days of receipt for a full refund.

1

Register Your Return

Log in to your Boozyshop account or visit our returns portal to select the items you wish to return and receive your unique return label.

2

Pack Your Products

Carefully place the unused Essence items in their original packaging, ensuring they are securely padded to prevent damage during transit.

3

Ship the Package

Drop off your return package at a local carrier point using the provided shipping label and be sure to keep your track and trace receipt.

4

Receive Your Refund

Once our warehouse team has inspected your returned items, we will process your refund to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing